Shipping & Returns
How your order ships
Each order is finished with quality print or embroidery, then shipped to you. Please allow 2–5 business days for order processing before shipment.
Estimated timeline
- Order processing: please allow 2–5 business days for order processing before shipment (embroidered pieces can take a little longer).
- Delivery in the U.S.: typically 3–8 business days after your order ships, depending on the method you choose at checkout.
- Where we ship: the United States only, for now. International shipping isn’t available yet.
These are estimates, not guarantees. Busy seasons like homecoming can add a few days.
Shipping rates
- Standard shipping: $6.95 flat rate on orders under $85.
- Free shipping: orders of $85 or more ship free within the United States.
Tracking
You will receive a confirmation email when your order is placed and a second one with tracking as soon as it ships. Orders with several items may ship in more than one package.
Returns, exchanges & replacements
We can’t accept returns or exchanges for size or change of mind. Please check the size guide on each product page before ordering.
If your order arrives damaged, defective, misprinted or is not what you ordered, we will make it right with a free replacement or a refund. Contact us within 30 days of delivery with your order number and a photo of the issue.
Wrong address?
Contact us right away. Once your order begins processing we can’t change it, and we can’t reship packages that were delivered to an incorrect address provided at checkout.
Need help?
Email us any time from the contact page. We answer within one business day.
